TERMS & CONDITIONS
Therefore, we recommend that you read the following carefully before placing your order.
All prices include Danish VAT of 25% on orders to Europe
All orders shipped to countries outside Europe is priced without the Danish VAT.
Prices do not include delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense.
Visa, Mastercard, Maestro, Visa Electron, American Express, JCB and Diners Club.
The amount for your order will not be charged until your order has been shipped unless you have placed a pre-order.
On rare occasions an item can be out of stock. Then you will be informed by e-mail.
When your order has been dispatched, you will receive your tracking number by e-mail.
SHIPPING IN DENMARK
Danish orders will be delivered within 1-3 days from the day you received your shipping confirmation.
Some delays can occur during busy periods and public holidays.
STINE GOYA can not be held liable for any delays with the shipping company or local customs.
STINE GOYA gladly accepts returns and offers you 14 days of return from the date on your receipt.
Please fill out the enclosed return form and enclose it in the shipment.
STINE GOYA, Bredgade 66, 1. floor, 1260 Copenhagen K, Denmark
Return of goods is at own expense.
We will refund your amount to the credit card on which goods were purchased. This is to prevent illegal use of stolen credit cards.
Please note that we are only able to offer size or colour exchanges.
If you wish to exchange your item for an alternative style, we suggest that you return it as above and purchase the new style separately.
at STINE GOYA's shop is in stock when your order is processed.
and give you the opportunity to revise or cancel your order.
Your order will be dispatched as soon we receive the item from our supplier.
We aim to keep the expected delivery stated in the item description but delays on the production can occur.
This does not include defects caused by improper use, faulty maintenance or general wear.
In case of a complaint or a missing delivery,
please contact firstname.lastname@example.org including your order number, images of the claim and a description.
All personal information is stored in connection with use of the website and webshop will be treated with utmost care.
The information we store will not be sold or used for any purpose other than to make sure you get the best possible service.
For security reasons, no payment information is kept in our database.
STINE GOYA uses Secure Socket Layers (SSL), the leading standard in transferring information to process your orders.
Your data will be submitted exclusively to the Danish manager of payment card transactions, PBS.
At STINE GOYA we guarantee the information you enter will not be disclosed to any outside organization or third party.
Cookies are used to improve your experience on this site.
These cookies identify your computer and allows the website to remember your personal settings. Cookies are also used for statistical purposes.
You can set your browser to notify you when a cookie is being activated.
This allows you to refuse the use of this cookie, or to tell your browser it will delete the cookie at the end of your visit.
Our webshop can not be used if cookies are not allowed.
Please note that errors can occur regarding information on the site.
This includes errors on price-information so forth these are caused by direct og indirect technical and/or IT-related faults.